Customer Service Credential

Cornell Cooperative Extension-Broome County is proud to offer training and Certification testing as a certified site of the National Retail Federation for CareerBound participants.

The National Retail Federation (NFR) Foundation’s educational and career development programs encourage professional growth and superior performance in retailing for associates and executives at all levels. NRFF training and curriculum products align with industry skill standards and highlight career advancement opportunities. NRFF programs incorporate input from employers to ensure workplace success:


Holly Tracy-Bronson
Workforce Development Program Lead
(607) 584-5002

Last updated May 9, 2023